Technology

For technology issues, please create a ticket by emailing: Technology Support

PowerSchool Public Portal

Visual Instructions for
Creating a PowerSchool
Parent Portal Account

Please note:  Parents should log on to the Parent Portal with their own username and password.

PowerSchool Breach Information For The Plymouth Public Schools

PowerSchool Cybersecurity Incident Update
As of January 29th, 2025

PowerSchool has engaged Experian, a trusted credit reporting agency, to provide complimentary identity protection and credit monitoring services to current and former students and educators that had information exfiltrated from PowerSchool SIS. PowerSchool is doing this regardless of whether an individual’s Social Security Number was exfiltrated. In the coming weeks, Experian (on behalf of PowerSchool) will be distributing direct email notifications to involved individuals (or their parent/guardian, as applicable) for whom PowerSchool has sufficient contact information.

Additionally, PowerSchool has worked with Experian to set up a dedicated, toll-free call center to answer any questions associated with these offerings and the incident. All the information regarding the activation of and access to these services will be included in the email sent to you by Experian. Whether or not you receive an email, you may also visit PowerSchool’s website to learn how to activate the offering from Experian, linked here: http://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/

Active Students & Staff
As Of December 28, 2024 

On January 7, 2025, the Plymouth Public Schools received information indicating that our student information system provider, PowerSchool, had a potential cybersecurity breach. Based on the information we were provided, the cybersecurity breach gave an unauthorized party the access to the contents of our database containing active student and staff data. The information accessed includes, but is not limited to, first names, last names, email addresses, phone numbers, physical addresses, medical alerts, date of births, school attended, and graduation or expected graduation dates. The information accessed did not include social security numbers, passwords, or any payment information used in our online payment system. 

Inactive Students & Staff
As Of December 28, 2024 

On January 7, 2025, the Plymouth Public Schools received information indicating that our student information system provider, PowerSchool, had a potential cybersecurity breach. Based on the information we were provided, the cybersecurity breach gave an unauthorized party the access to the contents of our database containing inactive student and staff data. The information accessed includes, but is not limited to, first names, last names, email addresses, phone numbers, physical addresses, medical alerts, date of births, school attended, and graduation or expected graduation dates, and possibly social security numbers.

Please review the The Acceptable Use Agreement

Review and sign the Acceptable Use Agreement Form.

Review and sign the Chromebook Insurance Form with your payment (required whether you are opting in or not).

Technology Forms

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Alternatively, a digital version of these forms can be completed in the Returning Student Registration form found in the PowerSchool Parent Portal.

The technology department will prepare a device for your student(s) after enrollment.

Plymouth Public School District is pleased to announce that we are using the Raptor Visitor Management System in all of our schools to strengthen campus safety.

Part of keeping our school community safe is knowing who is in our buildings at all times, and the Raptor system will allow us to do that.  The Raptor system will better enable us to screen visitors, contractors, and volunteers in our schools and provide us with a safer environment for all.  

We thank you in advance for your understanding and your support in enhancing the school safety protocols in our district.

What to expect when entering a school building

You will be asked to present an ID such as a driver’s license or passport.  

Once a visitor’s entry is approved, Raptor will issue a badge that identifies the visitor, the date and the purpose of their visit.

What is Raptor checking

The Raptor system checks the visitor's name and date of birth for comparison with a national database of registered sex offenders. The registered sex offender database is the only official database checked by the Raptor system. No other data from the ID is gathered or recorded and the information is not shared with any outside agency.

Who needs to scan in

A visitor’s badge will not be necessary for those who visit our schools simply to drop off an item in the office or pick up paperwork in the office.

What type of IDs will work with Raptor

The scanner is able to scan all U.S. government-issued licenses, state identification cards, concealed handgun licenses, consular ID cards, green cards, active military cards, and passport card (not the full passport). It does not officially scan other countries’ identification cards.

Is an ID scan necessary each time a person comes into the building

No. After the first scanning, the Raptor operator would simply find the visitor’s name in the system (first or last name look-up) and use the record of the previously-scanned ID to sign the visitor in and print a visitor’s badge. This makes check-in much easier after the initial visit

Will the Raptor System be used for after-school activities?

No, the system will only be used during normal school hours, Monday through Friday.